We currently provide internet services in Syokimau, Mlolongo, Katani, Athiriver, Sabaki, Machakos Town, and surrounding areas. If you're unsure whether we cover your location, please call us to check availability.

Yes, we provide round-the-clock technical support for all our internet services. You can reach our support team via WhatsApp at 0792 755 811 or contact our offices for any technical issues or service inquiries.

For password changes and account security updates, please contact our offices directly. Our technical support team will assist you with updating your credentials and provide you with the necessary information to access your account safely.

Yes, we offer relocation services within our coverage areas for a small service fee. The cost depends on your new location and distance from our infrastructure. Please contact our offices to get a quote for your specific relocation needs.

Our installations are quick and hassle-free! Once our technicians arrive on-site, the entire setup process takes a maximum of 30 minutes. We understand your time is valuable, so we've streamlined our installation process to get you connected fast without any lengthy disruptions to your day.

We guarantee 99% uptime, but if you experience any connectivity issues, our technical team responds immediately. Most issues are resolved remotely within minutes. For physical line problems, our field technicians are dispatched right away to restore your connection as quickly as possible.

Absolutely! You can change your internet package at any time to suit your needs. Whether you need more speed for your growing business or want to adjust for budget reasons, simply contact our offices and we'll make the changes seamlessly without any service interruption.